1. Commitment to Your Privacy
At Kalpana Paints & More, we respect your privacy and are committed to protecting the personal information you share with us when browsing our website, requesting paint quotes, or communicating via WhatsApp.
2. Information We Collect
We only collect information necessary to fulfill your paint orders, provide accurate estimates, and connect you with verified painting services:
- Contact Details: Your name, phone number, WhatsApp number, email address, and delivery location.
- Project Specifications: Room dimensions, surface types, preferred paint brands, shade codes, and Bill of Quantities (BOQ) for bulk builder quotes.
- Technical Data: Standard browser cookies and anonymized analytics to improve website navigation and page load speeds.
3. How We Use Your Information
- To prepare and send computerized paint requirement estimates and dealer pricing.
- To coordinate doorstep paint deliveries and assign verified local painting contractors.
- To provide customer support and shade advice via WhatsApp or phone.
4. Information Security & Zero-Spam Policy
We never sell, rent, or trade your personal information to third-party marketing agencies. Your contact details are stored securely and accessed only by authorized showroom staff to process your orders.
5. Your Rights & WhatsApp Opt-Out
You can request the deletion or correction of your contact details at any time by messaging us on WhatsApp or emailing contact@kalpanapaintshop.in.